Canon MF6560 Duplex Copier Laser Printer

Built for speed and performance, the ImageClass MF6560 is a powerful duplex copier designed to produce high-quality laser output. The imageCLASS MF6560 copies and prints at up to 23 pages-per-minute for high-quality letter-size documents. A large supply of paper can conveniently be utilized from either the 500-sheet front-loading paper cassette or the 100-sheet multipurpose tray. The multipurpose tray can accommodate a variety of sizes and types of paper stock such as bond, plain and color paper, transparencies, labels and envelopes for special projects.
Customer Review: Good machine, but clumsy user interface
We've used this machine in our small office for about a year. It functions very well overall, and the duplex features (input and output) are good for a machine at this price point. Unfortunately the interface on the front panel, as well as the user interfaces in some of the supplied software, such as the scanning software, are rather awkward and user-unfriendly. (The printer driver itself is pretty good, though.) The tiny, 2-line alphanumeric display on the control panel is hard to read and not backlit. The key layout is awkward. Changing settings requires paging through multiple layers of poorly organized menus with ambiguous names. I much prefer the control panel on our Xerox Phaser 6180 color printer. It also just has a simple alphanumeric display, but it is backlit, the menus are better organized and named, and there are four arrow keys plus OK and "Back" keys for intuitive navigating. The documentation is also superior. The bottom line is that the Canon appears to have Japanese build quality (i.e., good), but also menus, software, and documentation apparently created by Japanese engineers (not good, at least not if you speak and think in a Western language). One other note: After just less than one year of moderate use, the machine completely stopped printing; all output was blank pieces of paper, both printing and copying. Canon technical support was very good. The printer has a three-year warrantly, and within the first year free on-site repair is available. The day after I called Canon (and immediately got a professional, articulate support rep), a friendly repairman came to our office and replaced the laser shutter. The machine is now working well again...and hopefully will for the rest of its life.
Customer Review: Great Product
This machine is a very solid performer. For a small business, it handles the volume just fine. Easy to install; easy to use. Print quality is great and functionality is intuitive. The included software will even do basic OCR and pdf functions. The cartridges last as long as advertised. I don't know what is in the starter cartridge, but the #106 replacements run around $150 and do at least 5000 pages. In a year of owning this product, I have never had a problem (XP and Vista). No crashes, no error messages, no reinstalls, nothing. And that is what you want when you have a product in your office.


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